Privacy Policy
What information do we collect?
Bold Copy Lab (hereinafter referred to as the “Website”) is owned and operated by Inteligencia Colectiva S.A.S. (N.I.T. 900889546-1; hereinafter the “Operator”). This Privacy and Personal Data Protection Policy (the “Policy”) defines the rights and responsibilities of the individuals whose personal data is collected (“Bearers”) and the obligations of the Operator regarding the collection, use, storage, and protection of such data.
This Policy sets forth the principles and guidelines applied by the Operator, its employees, and any authorized third parties responsible for processing personal data on behalf of the Operator.
Before providing your personal information, please read this Policy carefully. The terms herein govern the treatment of personal data collected both physically and via electronic means such as the Website, emails, and forms. If you disagree with any part of this Policy, please refrain from using the Website or submitting your personal data.
Scope
This Policy applies to the processing of personal data of suppliers, contractors, employees, beneficiaries, and third parties whose data the Operator collects through both in-person and remote means.
Definitions
Authorization: Prior explicit and informed consent granted by the Bearer for processing their personal data.
Database: Structured set of personal data processed by the Operator or an authorized third party.
Operator: Inteligencia Colectiva S.A.S., N.I.T. 900889546-1, located at Cra 56 # 68-85, Barranquilla, Colombia.
Third-party responsible for data processing: Any individual or organization, public or private, authorized to process personal data on behalf of the Operator.
Personal Data / Information: Any data that directly or indirectly identifies a natural person.
Bearer: The individual whose personal data is processed; also referred to as “User” when data is collected via the Website.
Treatment: Any operation on personal data, including collection, storage, use, sharing, or deletion.
Transfer: The act of sending personal data to third parties who may be within or outside Colombia.
SIC: Colombia’s Superintendence of Industry and Commerce (Superintendencia de Industria y Comercio).
Principles of Personal Data Processing
The Operator commits to comply with Law 1581 of 2012 (Colombia) and related regulations, guided by the following principles:
Purpose: Data processing must have a lawful, specific purpose clearly communicated to the Bearer.
Freedom: Processing requires prior, explicit, and informed consent from the Bearer.
Quality: Data collected must be accurate, complete, up-to-date, verifiable, and truthful.
Transparency: Bearers’ rights must be clearly communicated and protected at all times.
Access and Restricted Circulation: Access to personal data is limited to authorized persons only.
Security: Data will be safeguarded by appropriate technical and organizational measures to prevent unauthorized access, loss, or alteration.
Confidentiality: All parties involved in data processing are obligated to maintain confidentiality during and after the relationship.
Personal Data Collected
The Operator may collect and store personal data from Users and other Bearers, including but not limited to:
Name, surname, gender, age, marital status
Contact details: address, email, phone numbers (landline and mobile)
Professional data: occupation, employer information, job title, work address and phone
Access data: date/time of website visits, IP address, referral URLs
Interaction data: participation in forums, downloads, subscriptions, communications
Purposes of Data Processing
Personal data is collected and processed with the Bearer’s authorization for purposes including but not limited to:
Providing and improving services offered by the Operator
Communication related to services, events, and activities
Hiring and managing relationships with collaborators, suppliers, and contractors
Responding to inquiries, requests, and feedback
Compliance with legal and tax obligations
Sending promotional materials or newsletters (with prior consent)
Statistical analysis and trend monitoring to improve website and service quality
Participation in webinars, courses, forums, and other Operator activities
Data may be shared with third-party service providers who assist in data processing, always under strict confidentiality agreements and legal compliance.
Authorization and Consent
The Operator collects personal data only with the prior consent of the Bearer. Consent is obtained explicitly and accompanied by clear information about how the data will be used and the Bearer’s rights regarding their data.
Bearers’ Rights
Under Colombian law, Bearers have the right to:
Access their personal data held by the Operator
Request updates, corrections, or deletions of inaccurate or incomplete data
Withdraw consent for data processing at any time
Request proof of prior authorization for data processing
File claims or complaints related to data misuse or breaches
Requests can be made by contacting the Operator through the channels listed below.
Data Processing and Third Parties
The Operator may engage third-party service providers to assist with data processing activities such as email distribution, marketing, data storage, and analysis. These providers are bound by confidentiality and legal compliance and may only process data within the agreed purposes.
Exercising Your Rights
To exercise your rights, please contact the Data Protection Officer at:
Phone: +573186860183 (Barranquilla, Colombia)
Email: [email protected]
Postal address: Cra 56 #68-85, Barranquilla, Colombia
Please include “Treatment of Personal Data” in the subject line.
Queries and Claims
Bearers may submit queries or claims regarding their personal data. The Operator will respond within ten (10) business days. If a delay is necessary, the Operator will notify the Bearer with reasons and provide a new response date (no later than five (5) business days after the original term).
Claims must include:
Bearer’s identification
Description of the issue
Contact information
Supporting documents
If additional documents are required, the Bearer will be notified and must submit them within five (5) days. If the Bearer does not provide the documents within two (2) months, the claim will be considered withdrawn.
Security Measures
The Operator commits to safeguarding personal data through technical, human, and administrative security measures to prevent unauthorized access, alteration, loss, or misuse. Subcontractors and suppliers with access to personal data are contractually obligated to maintain confidentiality and use data solely for authorized purposes.
Personal Data of Minors
The Operator does not knowingly collect data from individuals under 18 years old without prior explicit consent from both parents or legal guardians. If parents or guardians discover unauthorized data collection from minors, they may request deletion immediately.
International Data Transfers
Personal data may be transferred to third parties located outside Colombia. When transferring data to countries without equivalent data protection standards, the Operator will obtain explicit consent from the Bearer, complying with Colombian legal requirements.
Compliance with Legal Authorities
The Operator cooperates with competent authorities regarding intellectual property, fraud prevention, and other legal matters. Personal data may be shared with authorities upon request, especially in investigations involving fraud, intellectual property infringement, or other illicit activities.
Policy Updates
This Privacy Policy was last updated in May 2017 and remains in effect as long as necessary to fulfill its purposes. The Operator reserves the right to update it periodically. Users are encouraged to review this Policy regularly.